June, 2004

 

We've Moved! *Cool New Office

On June 1st, APOS moved into new offices, please update your records with our new address and phone number information:

  APOS Systems Inc.

  285 Fountain Street South

  Cambridge, Ontario, Canada N3H 2G3

  Tel: 519-653-2767  Fax: 519-653-8511

If you're coming to see us, please visit here for directions.


Bursting Manager and View Time Security *Typical Business Scenario

When APOS undertook the development of its recently released Bursting Manager—a powerful report bursting add-in software tool for Crystal Enterprise v.9 Pro/Std and v.10 Pro/Express—it did so from the knowledge that report bursting was not a simple task, and the product itself must be able to solve different problems for different business needs. Let’s look at one such problem, which would involve the use of another popular APOS product, the View Time Security (VTS) tool.

This powerful combination can be illustrated with an example, Wheels & Eats.

Profile:

Wheels & Eats has 1500 convenience stops—combined gas station and stores—nation wide. Accounting is centralized and done for all the convenience stops at head office. Every month, Wheels and Eats adds new stops and closes older, non-profitable ones. They need a dynamic system to distribute profit and loss reports to the convenience stop managers on a monthly basis.

Requirements:

The technology group at head office must:

Use the APOS Dynamic Parameters Add-In Software tool

Run large monthly reports that include detailed financial statements for all convenience stops

Enforce security so that each convenience stop manager can only see his or her own part of the report

Keep a history of this large report instance for 7 years

Distribute PDF versions of the statements to the managers.

Some Real Issues:

For Sharon, the IT Manager, every day was challenging enough. However, during last month:

15 new convenience stops were added and 22 older ones closed

40 personnel changes to the convenience stop managers occurred

Senior HQ management increased vigilance in the financial statements of every convenience stop

One of her key IT staff members resigned

These changes exacerbated an already complex situation. “Crystal Enterprise has done us well,” thought Sharon. “And we are already using the APOS VTS tool to enforce row level security. What I really need a simplified way to handle the numerous changes to email addresses and personnel, deal with the changes to the stores, and still make sure that the convenience store managers get their reports flawlessly every month.”  

Solution:

With Bursting Manager and VTS, Sharon was able to solve the problems created by a dynamic system as follows.

Crystal Enterprise is first used to generate a large instance of the monthly report containing all the data for all the recipients. The creation of this instance, in turn, causes the bursting definition in Bursting Manager to run. The bursting definition uses the row level security information in VTS and the email addresses stored in CE (the managers user group) to burst that large instance into small PDF files, detailing the financial statements. Bursting Manager then sends the statements to each of the managers according to their individual security sensitivities. Once finished, Bursting Manager automatically sends a log of the burst to the administrator.

More about Report Bursting

The APOS Report Bursting product is a multi-functional solution. For more information about the product and report bursting in general, download this APOS white paper:

Report Bursting Strategies in a Crystal Enterprise Environment

If you want to check out how Bursting Manager and/or View Time Security can help your application, please visit here to request demo download instructions and our current price list.


Case Study - Alto Dairy Cooperative *Cool Customer

“Because it appeared to answer the multiple parameter dependency problems in Crystal Reports that I was trying to solve when I searched the web. I was impressed with the demo and, since our purchase of the tool, I’ve been even more impressed with APOS’ outstanding support,” said Tim O'Brien, Senior Database Administrator at Alto Dairy Cooperative.

Tools Used:

Dynamic Parameters (with Crystal Enterprise™ 9.0)

Background:

Alto Dairy Cooperative is a member-owned cooperative of dairy producers with over a century of experience in manufacturing and marketing dairy products. Alto’s 700 dairy producers supply its three manufacturing facilities with over 128 million pounds of milk every month. The production facilities convert the milk into award winning cheeses and other products, recognized throughout the industry. Alto is a highly customer-focused organization, and looks to continuous process improvement to sustain its competitive advantages

Business Issue:

Simplify the process of scheduling and delivering reports to financial and production staff located in different geographical facilities

When Mr. O’Brien and his staff implemented a Crystal Enterprise solution a couple of years ago, they were able to significantly improve the development and deployment of Crystal Reports to Alto’s financial and production staff. However, configuring these reports to meet Alto’s business rule constraints—security, location, and controlled access—remained a fairly complex task from an IT perspective. Setting up these multiple dependencies was quite time consuming and drew on limited and stretched resources. For example, users in Finance would need to look at branch plant data and warehouse stock according to their approved security clearances. On the production side, key users needed to run specific reports as needed. Configuring the multiple dependencies—different facilities, users, and report types complex administrative task for an IT group stretched for time and resources. “We needed a better way to handle reports with multiple dependencies,” said Mr. O’Brien.

Solution:

Use the APOS Dynamic Parameters Add-In Software tool

When Tim O’Brien downloaded the APOS Dynamic Parameters add-in software tool for a test drive, he quickly found that this tool offered the solution he wanted: the ability to populate parameters lists based on SQL lookups, cascading parameters, and ePortfolio integration. “Now, our financial users can choose a plant and all the appropriate information for those users are displayed, for example,” said Mr. O’Brien. “And our production folk can run reports based on their security access permissions,” he added.

Results:

• Saving approximately 10 hours per week in administration time

• Easy to implement and use

• Excellent user acceptance

Mr. O’Brien estimated that Dynamic Parameters alone saved about 10 hours per week in managing the 100 or so financial and production reports that the users either received or could access. That is a substantial saving for an IT department that has to deal with many other critical problems. Additional savings in both time and expense were realized because the tool was easy to implement. Best of all, users now have the ability to very easily and quickly get the information their security access entitles them to get without having to go through other channels. “Our users like it a lot,” Mr. O’Brien mentioned.

To read the full Alto Dairy Cooperative case study or view others, visit here.



Migrating from Seagate Info to Crystal Enterprise? *We Can Help

Some aspects of migrating from Seagate Info to Crystal Enterprise are challenging. APOS has the tools and experience to assist with special needs like migrating existing report schedules from Seagate Info to Crystal Enterprise.

Visit here to request additional information on Seagate Info migration services.



Rescheduling Challenges and Solutions *Some Alternatives

Crystal Enterprise provides powerful scheduling capabilities - but what about rescheduling? Many of our customers look for help with rescheduling challenges, here are some ideas and solutions:

Rescheduling One Instance from the History page

Check out our Freeware solution for this, no charge!

Batch Rescheduling Using InfoScheduler

InfoScheduler is our popular Excel-based batch scheduling tool, but did you know if offers help with rescheduling as well? We recently enhanced InfoScheduler to allow you to 'import' scheduling information from an existing report instance. Now, with one mouse click, you can easily create an InfoScheduler item that includes report id, parameter names, database connections, etc. - a fast track load! Then either request an immediate 'Schedule' or make a few changes to parameter values, format, destination, etc. and then 'Schedule'.

Batch Rescheduling Using Instance Manager

Instance Manager is our popular administrator tool that allows you to search for and retrieve a list of reports, then act on the results. For example, with Instance Manager, you can search for all report instances that 'Failed' in the last 2 days, then request an action of 'Reschedule' on any or all of the resulting list.

In summary, at APOS, we offer a variety of rescheduling solutions, feel free to contact us for additional information or visit here to request demo download instructions for any of these solutions.


New Features for Current Products *Stay Current

For current release notes on all our Add-in solutions, visit here to login to our new self-service portal, and then Search our new knowledgebase for all articles containing 'Release Notes'. Here are some highlights of recent updates . . .

Instance Manager v.10, v.9, v.8.5

- Added the ability to search by Report ID, Folder ID, and Folder Hierarchy
- Added 'Search Folder Structure' command to Edit menu which displays CE folders and reports for selection; folder id's and report id's can then be added to search field


APOS Suite of Add-In Solutions *Extend Crystal Enterprise

One of our challenges is keeping our customers and colleagues current on the APOS suite of Add-In products as it grows. Visit here to request demo download instructions and our current price list.

Desktop Application Tools . . .

Bursting Manager - burst a large instance into small ones, burst one report to many*New!

DocAssist - report documentation & repository tool

InfoScheduler - power batch scheduling from Microsoft Excel

Instance Manager - administrator power tool

Object Manager - report promotion, object management, security maintenance

Server-Based Add-Ins . . .

AddressBook Gateway - integrate your addressbook with ePortfolio scheduling

Business Calendars - customized calendars for report scheduling

Distribution Server - email link, email content, failure notification, distribute on alert

Dynamic Parameters - SQL-based, user-specific pick lists, cascading parameters

Instance Monitor - email notification of failed instances

KPI - who is viewing which reports, license usage analysis, server activity monitoring

RunTime Manager - availability time windows for Crystal Enterprise components

View Time Security - row level data security without C++ development

Development Tools . . .

Processing Extension RAD - fast track processing extension development


Frequently Asked Questions

Visit here to see our latest FAQ list summarizing many of the needs our customers have been asking for help with in our various add-in solutions.

 

Suggestions, Requests, Unique Requirements

If you have a unique reporting system requirement, let us know. We love to work on special projects and regularly save our customers a lot of time and money by using our Add-In solutions as a fast-track foundation for a specific customized solution.

 

 

APOS Systems Inc.
Head Office: 285 Fountain Street South, Cambridge, ON, Canada N3H 1J2
Tel: 519.653.2767 - Fax: 519.653.8511
Branch Office: 30703 Blueridge Drive #13,  Abbotsford, BC, Canada V2T 6M8
Tel: 604.864.0766 - Fax: 604.864.4291
Email: apos@apos.on.ca - Web: www.apos.on.ca

 

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(c) 2004 APOS Systems Inc. All rights reserved. Crystal Decisions, Crystal Reports, Crystal Enterprise, Crystal Analysis, Seagate Info and Business Objects are trademarks or registered trademarks of Business Objects SA. All other trademarks or registered trademarks are the property of their respective owners.