APOS Privacy Policy
We consider your privacy to be of the utmost importance.
Our Corporate Privacy Policy
What personal information do we collect and use?
APOS collects and uses personal information about clients and contacts that purchase
APOS products and services, attend APOS workshops or presentations, or request APOS
publications via e-mail or in print.
Why do we collect and use personal information?
APOS will collect and use only the personal information necessary to achieve the
following purposes:
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to deliver publications that have been subscribed to or requested;
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to determine eligibility of recipients to receive information or notification from
APOS (based on past event attendance, or product purchase);
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to provide and to communicate information about APOS products and services;
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to develop and to market products and services tailored to the interests of APOS
contacts and the purchasers of APOS products and services;
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to update the contact information in APOS database;
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for internal statistical purposes
How do we collection personal information?
We collect personal information directly from individuals. For example:
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if you have subscribed to join our mailing list or receive APOS publications via
e-mail or in print, you may have provided APOS with personal information like your
address, etc.
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if you have attended an event organized by APOS, you might have provided us with
credit card data.
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if you have completed a feedback form at an event organized by APOS, you might have
provided us with personal information like your address, comments and observations
on the event.
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if you have purchased an APOS product, you provided us with personal contact information
such as your name and address. We might also have collected credit card information
if you chose to pay for the product or service by this method.
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if you have corresponded with APOS, your correspondence may be retained.
Do we disclose personal information?
We keep all of the personal information we collect (from mailing lists, correspondence)
strictly confidential. We will not sell or exchange your e-mail address or personal
information with anyone outside of APOS. The information we collect is used for
statistical purposes, to provide the service you request, and to contact you.
E-mail messages and our web site contain a link or form to allow you the opportunity
to have your name removed from our mailing list. If you are unsure of your current
mailing list status or want to change your status, please contact us and we will
make the change.
How accurate is the personal information held by APOS?
We make every reasonable effort to ensure the accuracy of your personal information
so that we can correctly fulfill the purpose for which it was collected. Your personal
information is subject to change so please advise us of any changes so that we can
better meet your needs.
How do I access the personal information held by APOS?
You may send a written request to the attention of the Privacy Officer at APOS at
100 Conestoga College Blvd Suite 1118, Kitchener, Ontario Canada N2P 2N6 or to apos@apos.com
to obtain the personal information held about you by APOS. Within a reasonable time
frame, APOS will then advise you in writing whether it has such personal information
and the nature of this information. You may challenge the accuracy and completeness
of the personal information that is maintained by APOS. APOS will amend personal
information when an individual successfully demonstrates inaccuracy or incompleteness.
How is the personal information kept safe?
APOS makes every reasonable effort to protect your personal information by implementing
security safeguards against loss or theft, as well as unauthorized access, use,
or modification. Only a limited number of staff have access to such sensitive information
as credit card numbers. Database records are password protected and encrypted. APOS
ensures that employees are aware of the importance of maintaining the confidentiality
of personal information.
How long do we retain personal information?
APOS keeps personal information as long as it is needed to fulfill the purposes
identified above. When personal information is no longer required to fulfill the
identified purposes, it will be safely and securely destroyed.
What if you have a question or concern about this Privacy Policy?
Please address any questions or concerns relating to this Privacy Policy to:
Privacy Officer
APOS Systems Inc.
100 Conestoga College Blvd Suite 1118
Kitchener, Ontario Canada N2P 2N6
Our Web Site Privacy Policy
We respect the privacy of all visitors to our web site. Your personal information
is only collected and used by APOS in accordance with this Privacy Policy. You can
visit APOS web site without identifying yourself or revealing any information about
yourself. We only collect personal information about you when you specifically and
knowingly transmit it to us through our site, such as filling in and submitting
a form or purchasing products on-line.
By using our web site, you expressly consent to and have knowledge of the collection,
use and disclosure of this information, as identified in this Privacy Policy. If
we make any changes to our policy, such changes will be posted here, so you will
always be kept informed of our current information-handling practices.
What personal information is collected and used?
Visitors purchasing products through our web site will be asked to provide personal
information. When ordering on-line, you are required to enter your name and contact
details, as well as credit card information, when you choose to pay for the items
directly.
We may use your personal information and purchase history for statistical purposes
for internal use as well as to extend further sales and service offerings via phone,
fax, mail or e-mail.
Other areas of our site where you can enter personal information in order to benefit
from our services:
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Correspondence with us through the "Contact Us" form; sales follow-up requests,
e-mail, or completing feedback forms.
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If you fill in an on-line survey on our site, we ask for your contact information
in order to follow up, if necessary.
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You can subscribe to receive APOS e-mails or other publications. We ask for your
contact information in order to fulfill your request.
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You can register to attend an event. Your personal information will be requested.
APOS only collects and uses your information for the following purposes:
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To provide you with information, products, services and programs that respond to
your interests and needs;
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To respond to your questions or concerns; and
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To meet legal requirements.
Non-personally identifiable information
Information that is not directly attributable to a specific individual is deemed
to be non-personally identifiable information. APOS collects specific technical
information from your computer's web browser when you visit our web site. This information
may include the domain name and IP address of the visitor, the amount of time spent
on the site by a visitor, the pages visited and returned to, the operating system
and web browser software used, and the referrer web site. These server logs do not
contain any personal information and can only be accessed by APOS and its web-hosting
provider, Golden Triangle On-Line. Server log files are used solely to track visits
to our site and improve the content and layout of our site. We make no attempt to
link this traffic information to the individuals visiting our site.
APOS site visitors may be offered (but do not have to accept) cookies through their
browser on certain pages of our web site. Each visitor has the option to turn off
the use of cookies at any time in their browser. A cookie variable is assigned when
you visit a page and is placed on your computer for programming purposes only. This
is a temporary or session cookie that uniquely identifies you as you move from page
to page on this site. Cookies containing personal information are destroyed as soon
as you close your browser and are never redirected to any other servers. At no time
will we attempt to match a "cookie" to personally identifiable information for any
purpose.
Do we disclose personal information?
We keep all of the personal information we collect strictly confidential. We will
not sell or exchange your e-mail address or personal information with anyone outside
of APOS.
How accurate is the information?
We rely exclusively on the information provided by our web site users. Please contact
us if your contact details have changed to ensure that you are kept up-to-date with
the products and services we offer, and to avoid an interruption in your receipt
of communications from us. To change your information, have your information removed
from our databases, or simply confirm the information we hold about you, contact
us via e-mail at apos@apos.on.ca. Please note that it may be impossible to delete
your information completely without some residual information remaining in backups.
How is the personal information kept safe?
We strive to provide you with the most secure transmission environment possible.
Information entered on our site is transmitted to our servers unencrypted, using
standard internet protocol (HTTP). You should be aware of the inherent risks of
interception when communicating with others on-line without encryption.
Contacting us We assume full responsibility for the management
and confidentiality of the personal information we collect through this web site.
If you feel that we are not abiding by this Privacy Policy or you have concerns
about our information-handling practices with respect to this web site, please contact
our Privacy Officer at apos@apos.on.ca or write to:
Privacy Officer
APOS Systems Inc.
100 Conestoga College Blvd Suite 1118
Kitchener, Ontario Canada N2P 2N6