Solution Used: Instance Manager

Background:
Linen House is a market leader and innovator in Australasia in home textiles and accessories. Linen House was founded in Melbourne, Australia in 1993 and wholesales a wide range of homeware products including bedlinen and coordinating household accessories. Today they are regarded as one of the most innovative wholesalers of bedlinen and homewares in Australasia.

Challenge:
The IT Department at Linen House uses BusinessObjects XI Enterprise to provide reporting services and support for all departments within the organization, from Management, Directors, Warehouse, Customer Service, to Accounts, Creative Department, Sales, and Purchasing. With approximately 20 report folders and 200 reports, with 1500 different instances run per month, most of the reports scheduled and emailed to individuals for decision making or actioning tasks. Linen House also has a large number of reports hosted on BusinessObjects for users to logon and run reports with different parameters.

With a high volume of reports which are run on schedules, IT Manager Tez Huseyin found the overall visibility of instances a challenge. The time involved in manually rescheduling multiple reports was also costing Linen House valuable man hours. "Especially when only minor changes were made to reports, it would take a very long time to reschedule within the BusinessObjects interface," stated Mr. Huseyin.

Solution:
Linen House implemented Instance Manager, which provides administrators with enhanced capabilities to analyze the entire report instance environment at once, search for specific instance processing states within specific time periods and then optionally edit one or more report instances simultaneously from that simple view.

"There has been a great productivity gain in that I can quickly troubleshoot problem reports and their respective schedules, and make adjustments to multiple objects and schedules quickly," explains Mr. Huseyin. "The fact that I can reschedule reports means that key decision makers gain access to information they need, more quickly."

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Kitchener, Ontario, Canada – June 8, 2009 – APOS Systems announced today that it has expanded its global presence by signing a strategic partnership agreement with Localyse BV. Based in the Netherlands, Localyse specializes in location intelligence (LI) solutions, and will resell and implement the APOS Integration Solution for ESRI and Business Objects. Localyse is part of a broader group of companies that collectively bring together significant strength in Business Objects and ESRI/GIS solutions, and has strong experience working closely with the SAP BusinessObjects customer base, sales teams and partners.

"Localyse has a very clear understanding of the growing importance and market potential for location intelligence solutions, and we are very pleased to announce our Strategic Alliance Partnership," said Allan Pym, Vice President, Business Development at APOS. "Given the pure focus of Localyse on location intelligence solutions, the level of experience of their team, and the direct fit of the APOS solution with Localyse corporate objectives, this is an important partnership which will bring powerful solutions to the Benelux market."

"We are very pleased with the partnership between APOS and Localyse. The partnership provides us the opportunity to introduce Location Intelligence with the best available integration tool for Business Objects and ESRI in the Benelux," said Randy Benjamins, CEO and founder at Localyse. "Our customers' businesses will definitely benefit from integrating the strength of Business Intelligence and GIS, with the improved decision-making process that Location Intelligence enables."