Solutions used: APOS ADMINISTRATOR, APOS PUBLISHER
Product Components Used: InfoScheduler
Background:
Founded more than 20 years ago, this customer is one of the largest employee assistance providers.
Challenge:
This world leading employee assistance provider had recently implemented Crystal Enterprise 10. The reporting sector was faced with the task of providing approximately 2000 reports to the accounts services department who then distributed them to external clients. Managing these reports was a large task. They were looking for an easier way to schedule these report instances.
Solution:
They purchased the APOS InfoScheduler tool to meet their bulk reporting requirements. With the InfoScheduler implementation, they are able to schedule reports directly from excel. They have a collection of report schedule spreadsheets that are utilized as needed. Rather than re-program the reports, they plug in the necessary spreadsheets, hit schedule, and the reports run. "The APOS InfoScheduler tool makes managing these reports effortless. We schedule the reports to run with a start time and walk away; the next morning your entire production is completed," says John Lawson, Crystal Reports Developer.
If there is something wrong with the data, re-running a batch of reports is easy. This world leader in EAP has experienced significant increase in reporting efficiency with the installation of Crystal Enterprise and the APOS InfoScheduler.
Why APOS?
This EAP Company chose APOS Systems as their Business Intelligence Partner because it was clear, with the free trial version of the product, that they were offering a solution that would increase the efficiency in the reporting process. APOS provides the customer with a trial demo before purchasing the product. This helped ensure that they were ordering a product that did exactly what they required. "Our initial trial version expired before we had the time to demo the product; APOS had no problem extending the demo expiry date until our decision was made." states John.
APOS Systems Inc. is an SAP BusinessObjects software solution provider in the SAP PartnerEdge program. Named SAP BusinessObjects Technology Partner of the Year for the past three years, APOS has been a Crystal partner since 1996. APOS has acknowledged a key SAP BusinessObjects XI and Crystal Enterprise strength - its open architecture - and has designed and developed a variety of add-on solutions that offer customers additional capabilities within the SAP BusinessObjects XI infrastructure.
For more information:
Allan Pym, VP Sales and Chief Operating Officer
519.666.2020 or apym@apos.com