Notice to our customers on log4j vulnerability:

APOS has confirmed that APOS software products are not affected by the current log4j issues.  This includes both our SAP Analytics Cloud focused solutions and our SAP BusinessObjects focused solutions.  APOS will continue to monitor this topic for any further updates.  For further information, please contact the APOS Support team (details below).

Also note that SAP has stated that all supported versions of SAP BusinessObjects are not affected by these log4j issues – see their statement at this link.

APOS Technical Support

APOS Solutions support - for new customers using evaluation versions as well as existing customers requiring assistance.

For technical support, just send an email to support@apos.com or call:

Head Office, Canada (01) 519-894-2767 Ext 1
London, UK 44 (0) 208 819 9640 Ext 1
Sydney, Australia 61 2 9037 8461 Ext 1

Note that APOS Technical Support hours are Monday - Friday, 8:30 AM to 5:00 PM EST.

Self-Service Support Portal for APOS Solutions!

Access our Self-Service Portal

Click here to login if you already have a password. If you do not have a password, you are invited to take advantage of our new self-service technical support portal - provided exclusively for registered customers currently utilizing or evaluating APOS Solutions.

Using this support portal you can:

  • search the APOS knowledgebase for technical solutions
  • see a list of the most popular technical solutions
  • review release notes on all products
  • make enhancement requests
  • create a technical support call
  • review status of any outstanding calls
  • attach a file to a current case
  • view history of your support calls

To register, all you need to do is email support@apos.com and request a portal password. You will receive your password by email shortly, which will allow access to this exciting new support offering.

We wish to thank all our customers worldwide for the support we receive in our commitment to add value to their business intelligence systems. Any comments or suggestions regarding this service are appreciated, please email support@apos.com at any time.

APOS Solutions Solve Customer Needs!

View a full listing of our SAP BusinessObjects Solutions

View a full listing of our SAP Analytics Cloud Solutions

View our Other Solutions

Click here to request a free demo download for any of our APOS Solutions. Please contact us if you need help enhancing or supporting your business intelligence system in any way - we're specialists!

View some of our customer successes

Subscribe to the APOS Newsletter

Stay current with information about new solutions, enhancements, free downloads, user groups, case studies, free webinars/briefings and more. To subscribe/unsubscribe to our newsletter, please click here.

Useful Links

SAP Analytics Cloud Knowledgebase - for technical questions on SAP Analytics Cloud

SAP BusinessObjects Business Intelligence platform Knowledgebase - for technical questions on SAP BusinessObjects products

SAP BusinessObjects Tech Support - entry point of a variety of support services and information
https://www.asug.com/

See Also:


"We have always felt confident that APOS support will be there for us when we need help… and it’s not just when it is an APOS software problem: if it is demonstrably an SAP software problem, APOS is still there for us to help resolve it."

Jordan Deschene, System Administrator, Allina Health


"APOS Systems has been fantastic to work with. When we purchased APOS Insight and APOS Storage Center to meet our system monitoring, audit and storage needs, their implementation team walked us through every step of the install process, and made sure that we understood what all of the components were and how they function. Often in a project, the level of support a vendor provides drops off drastically after a system has been implemented and the project is turned over to support. This has definitely not been the case with APOS. Their support staff is very responsive, getting back to us within hours. Their support staff is very knowledgeable about their products. In short, we would readily purchase software from APOS if we had to do it over again."

Steve Rose, Yosemite Farm Credit


"Thank you for all your help - you and your support team are so awesome to work with and so quick to respond. We truly appreciate all you guys do for us here at Presbyterian. Storage Center has worked very well for us. It meets all our system backup, archive and versioning needs very effectively to manage risk and gain efficiency."

Rufina Perez, Presbyterian Health Services